組長/team leader：潘杰秀1320 分機/extension：1319
1.外來文收文分文、掛號、掃描、登錄作業。
2.校外行文掛號、繕打、登記及封發。
3.公文稽催及處理完竣之公文分類、歸檔及系統歸檔結案。
4. 公文查詢及檔案調閱等事項。
5. 全校教職員公務郵務(郵件、貨運、宅配)業務處理。
6. 總機接聽及全校電話分機表之彙整公告。
7. 各項報表陳報及年度預算編製。
8. 用印作業。
9. 二校區至志業體及醫院交換公務文件。
10. 二校區間公文交換箱資料及物品分發。
11. 文書組網頁製作與維護。
12.規劃及處理文書作業系統化。
13. 文書檔案作業規範法令之研訂與修訂。
14. 人社院文書協助出納組、保管組、人事室等單位於人社院之業務。
1.Process incoming external documents, including sorting, registration, scanning, and logging.
2.Handle outgoing correspondence to external entities, including registration, typing, registration, and dispatch.
3.Monitor and handle the classification, filing, and systematic archiving of reminders and completed official documents.
4.Manage document queries and file retrieval.
5.Handle official postal services (mail, freight, courier) for all faculty and staff.
6.Manage central telephone reception and announce the compilation of the school-wide telephone extension list.
7.Prepare various reports and participate in the annual budget compilation.
8.Manage document sealing operations.
9.Exchange official documents between the two campuses and the Tzu Chi Hospital.
10.Distribute data and items through inter-campus document exchange boxes.
11.Web page creation and maintenance for the Document Processing Division.
12.Systematize and handle document operations.
13.Research and revise regulations and laws governing document filing operations.
14.Assist the Document Processing Division in business operations related to the College of Humanities and Social Sciences, including the Treasury Division, Custodial Division, and Personnel Office.